Frequently asked questions
The A’s to your Q’s
We’ve tried to gather everything you might need to know to get unstuck or clarification here. Don’t hesitate to reach out If what you are seeking isn’t on this page.
Products & Coverage
Of course. We want you to be comfortable with our data and/or hosted solutions and make sure everything fits with your setup. You can test our data for up to 30 days and we encourage you to contact our Sales Team to get started right away.
Enetpulse offers an incredible variety of data across more than 80 sports. All sports are different, and so, of course, is the data. We’re confident in our ability to provide coverage that will more than satisfy your demands and engage your audience. If you want to learn a bit more about what types of data we offer, you can check out this site about our sports data coverage.
Our team is ready to answer any questions relating to the depth of our coverage. With more than 80 sports in our portfolio, the coverage is ever-changing and we’re always looking to exploit new opportunities in the world of sports. Contact us now to learn more.
To us, no two clients are the same. We work long and hard with our clients to find the right setup for each and every one of them. For the same reason, we want to talk to you about your needs and together, find the right solution – and pricing model for you. Contact our Sales Team and they will be ready to tailor a package that suits your business.
Both the Enetpulse sports data feeds and widgets can be used on a wide range of digital platforms such as websites, apps and television broadcasts. By taking a quick look at our clients, you’ll see that while we’ve tailored our data to fit the needs of the media business, our data works extremely well with a number of different setups. Take a look at our references to understand what types of businesses we help.
Firstly, together with our skilled commercial and technical teams, you’ll define what the right coverage and delivery method is. To get familiar with our products, you will be allowed to test our service for free for two weeks. The testing will also help us decide on the right setup for your requirements. From this point, it’s quite simple: We will agree on the commercial terms, and you’ll be able to use our sports data for commercial use – always with our 24/7 IT support available for questions.
If you don’t find the answers on our website, our specialised and experienced sales team is here to guide you. We’ll help you explore our range of products and solutions to find the right setup based on your needs, budget, and goals.
We continuously update our services based on customer feedback, regular maintenance, and coverage changes. We also introduce new products to expand our portfolio on an ongoing basis. When a product is updated, you’ll be notified through our client system or via email.
Yes. All our solutions are structured as a “pick-and-choose” solution. We include the stats, leagues, and sports of your choice in your package. You can also mix and match our raw data and hosted solutions. All hosted solutions can be customised to fit your brand.
Integration & Documentation
Up to you, really. Depending on the type of solution you’ll need you can either get started right away with testing or actual live data. If you require a more complex solution, our skilled IT and Support Team will be ready to guide you through the process. As soon as you feel ready, you can be live with a selection of widgets, raw, well-integrated data, or a complete site, hosted by us.
Firstly, we need to figure out what type of delivery method is the right one for you. Raw data or let us do the hard work with a beautifully designed widget, tailored to your needs? Once we’ve figured this out, we’re ready to help you implement your solution.
Both the Enetpulse sports data feeds and widgets can be used on a wide range of digital platforms such as websites, apps and television broadcasts. By taking a quick look at our clients, you’ll see that while we’ve tailored our data to fit the needs of the media business, our data works extremely well with a number of different setups. Take a look at our references to understand what types of businesses we help.
Once you have signed up for free testing you will get access to our client system. In addition to getting access to our sports data, you’ll also be able to look through all our documentation as well as create tickets for our 24/7 support team.
You can find our general documentation at https://eclient.enetpulse.com/documentation/home.
When you sign up for free testing or become a client, you’ll receive access to our extended documentation through a link in the signup email.
If you encounter integration issues, contact support@enetpulse.com. Our support team is available 24/7 to assist with any problems.
We provide both technical and practical documentation. In our technical documentation, you’ll find test examples and explanations on how to get started with our API, XML feeds, or other services.
In our practical documentation, you’ll find details about the products and solutions we offer, along with specific data points, leagues, and sports covered by Enetpulse.
It depends on your business and requirements. If you have an in-house development team and need your own specific structure of sports data, raw data with API or XML feeds might be the simplest solution.
However, if you want to get started quickly without IT development, our sports data widgets or fully hosted websites are the easiest to integrate.
Clients & Partners
We work with a range of clients, including live score apps & affiliates, media & broadcasters, news agencies, and online media companies. Some companies use our services to fuel their own sites, while others use them for reselling purposes. Feel free to reach out, even if you don’t fall into any of these categories.
Based on each client’s requirements, we put together a coverage package from our current selection. If a client requires a tournament that we don’t currently have in our coverage, we can usually find a way to collect it and expand our offering. The same applies to any changes needed for our sports websites or other hosted products. All offerings can be customised, and the price will be calculated based on the overall setup and development costs.
When you become a client at Enetpulse, you’ll have access to 24/7 support—ready to solve any technical issues, fix errors, and set you up for success. You’ll also be assigned an account manager, who will monitor opportunities for new or updated products and solutions for you. Your account manager will also be your point of contact for any contractual questions.
We are always up for collaborating on marketing and PR activities that benefit both parties. If you have any inquiries, please contact marketing@enetpulse.com.
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